YapperWoo · Legal
Content Moderation Policy
How reports, cooldowns, and bans work.
Version 2026-07-17Effective July 23, 2026Template — not legal advice
This policy describes how YapperWoo moderates behaviour on the service, what signals we use, what actions we take, and how you can appeal.
1. Principles
- Enforcement should be proportional to the severity and repetition of the behaviour.
- Serious offences (CSAM, threats of violence, doxxing) skip warnings.
- Automated signals are triage. Humans make final calls on non-trivial actions.
2. Signals we use
- User reports categorized by reason.
- Rate limits (messages per minute, matches per hour, invitations per hour).
- Abuse scoring based on report clusters, cooldown history, and heuristic flags.
- Session and device signals in hashed form to detect ban evasion.
3. Actions
- Warning — an in-app notice with a link to the relevant rule.
- Cooldown — temporary block on matching, queueing, or messaging.
- Temporary ban — hours to days, depending on the offence.
- Permanent ban — for repeat or severe violations, and for any child-safety violation.
- Escalation — reports involving illegal content are escalated to authorities per Law Enforcement Requests.
4. Transparency and limits
We do not publish a play-by-play of moderation to avoid teaching bad actors how to evade it. We aim to publish periodic transparency summaries covering report volumes, action rates, and takedown statistics.
5. Appeals
If you believe an action against your session was taken in error, email {{SUPPORT_EMAIL}} with as much detail as you can provide (approximate time, chat mode, any error text). Because YapperWoo doesn't tie sessions to accounts, we may not be able to identify a specific chat without the information you supply.